CU Medical Systems is initiating a recall because some CU-SP1 AED (Automated External Defibrillator) devices may have a software issue that overstates the battery status as ‘full’.
This means a unit may not be ready to operate as intended when required in a patient resuscitation situation.
Please download this document for more information.
The cause of the issue has been identified and a fix is available via a re-install. This software re-install will be done by a trained engineer at no cost to the customer.
If you have one of the affected devices, please visit the following site to arrange your software update:
CU Medical would like to apologise to every affected customer and assure you that we will be correcting all affected devices.
